ABOUT US

At VIP Hospitality & Events Staffing, we bring efficiency and excellence to every shift.

As a premium temporary staffing agency, we provide top-tier talent across the hospitality industry.

Whether you're a client in need of reliable, professional staff or a hospitality pro looking for flexible
work, VIP is your trusted partner.

We pride ourselves on never letting our clients down. Our team is dedicated to delivering a seamless,
high-quality service every time, no excuses, no exceptions.

Meet the Team

Charlene Beale

OPERATIONS DIRECTOR

With over 20 years' experience in hospitality staffing, Charlene built VIP to raise the standard.

Her passion for service and talent for building strong client relationships have shaped VIP into a brand known for delivering quality every time.

Max Hill

RECRUITMENT CONSULTANT

Max has worked every role in the industry and knows exactly what it takes to make an event shine.

Passionate about building strong teams, he leads our recruitment and training, ensuring every VIP staff member upholds our premium promise.

Our Core Values

People-First

Our team is made up of respectful, dependable individuals who are thoughtfully matched to roles where they can truly shine. We believe in accountability and reliability, so you can trust every member of our staff to deliver a welcoming and seamless experience for your guests.

Reliability

Hospitality depends on trust and timely support. We are committed to providing the right staff when you need them – flexible, prepared, and ready to perform, even when plans change unexpectedly.

“Count on us to show up, step up, and deliver.”

Respect

We trust our staff and give them responsibility, and in return, we expect respect. It’s about being fair, professional, and treating every role – and every person – with honesty and integrity.

Professionalism

We deliver a team that’s punctual, polished, and fully prepared to meet your event’s requirements. Clear communication and attention to detail ensure every shift runs smoothly, reflecting well on your brand and creating a positive experience for your guests.

Integrity

Honesty and fairness guide everything we do. We take responsibility for our actions and ensure consistent quality, always striving to do the right thing – even when no one is watching.

What our clients and staff are saying

From smooth service to standout staff, our clients count on us to deliver – every time. See what they’re saying.

Jo, Private Event

Will definitely use again

I enquired and booked x2 bar staff for a family party and fairly short notice and everything from initial communication, invoicing and the actual event was great so will definitely use again.

Amanada, Private Event

Ensure to provide good service

VIP staffing is well organised and a friendly agency, all staff are on time, have the right uniform, are comfortable in their abilities and are willing to work in any department (food or bartending) given to them. This is an agency that not only prioritises their employees’ needs and concerns but they also ensure to provide good service for those that hire them. In addition, weekly pay is great. Working for VIP staffing has been a pleasure.

Ben, Pop Up Pizza

VIP Staffing feel like a true partnership

VIP Staffing has been an invaluable support to Pop Up Pizza, consistently providing high-caliber, reliable staff who not only meet but exceed expectations. Their team is not only highly capable and professional but also adaptable to the fast-paced nature of our events. What truly sets them apart is their personal and accommodating approach - Charlene, in particular, always goes the extra mile to check in, understand our specific needs, and ensure we have the perfect fit for every shift. It’s this level of care and attention to detail that makes working with VIP Staffing feel like a true partnership.

Saff, Five Star Caterers

Was lovely to work with her

We were all so pleased with how Sandra worked while with us at Hockey. She was so good with the customers and was quick to learn how things worked. Was lovely to work with her.

Amy -Team Member

A very positive experience

I had a great experience with VIP Staffing! As someone new to hospitality, I found the onboarding process smooth and stress-free. Everyone I worked with was friendly and supportive, especially Charlene, she was always quick to respond to any questions. There was a good variety of roles to choose from, like bar staff, waitressing, working in a box, or at a food kiosk. Overall, a very positive experience, I’d definitely recommend VIP Staffing!

Sam -Team Member

It has been a pleasure

Zoe -Team Member

VIP isn’t just a company, it’s a community

Working at VIP has been one of the most rewarding and fulfilling experiences of my professional journey so far. From the very beginning even during the interview process I knew I was stepping into a space that valued people, purpose, and excellence. My first impression of VIP came through the interview, and honestly, it set the tone for everything that followed. The interview was warm, welcoming, and very professional. Rather than focusing on qualifications, Charlene genuinely wanted to understand me as a person, my values, my goals, and how I could grow within a workforce. Once I started working, I quickly realised that VIP isn’t just a company it’s a community. The environment at work is energetic, supportive, and built on mutual respect. Everyone from management to team members, carries a strong sense of responsibility and passion for what they do.

Marcus, Venue Manager

Delivered without a hitch

From the very first call, they just got it. We needed experienced front-of-house and bar staff for a high-profile client. VIP delivered without a hitch.